TERMS & CONDITIONS
Full payment is required with the completed Booking Form to secure your booking. Any event which is booked for a specific time and overruns will be invoiced retrospectively at our hourly rate.
Cancellation must be notified in writing no later than 60 days prior to the date of hire. Cancellations will be dealt with by climb vertigo on a case by case basis. Rescheduling of a booking may be pursued in place of a refund. Any bookings rescheduled are to be arranged and carried out within 9 Months of the original booking date unless approved by Climb Vertigo.
No contract exists between the Company Climb Vertigo and the client until the Company has received the appropriate full payment. No variation of these conditions shall form part of any contract between the Company and the client unless it is confirmed in writing by the Company and the client.
The standard operating day is six hours with a 30 minute refreshment break.
If after acceptance of the booking the Company agrees with the client to alter any aspect of the booking, the Company shall make best endeavours to effect such alteration, but if for whatever reason the Company is unable to do so, the client shall be bound by the original booking.
The Company reserves the right to exclude or refuse any person at any time prior to or during the activity if, in the Company’s opinion, that person’s condition or behaviour is not compatible with the general enjoyment and well-being of other customers or the safe operation of the activity. In this instance the Company will give no refund of the cost of the activity.
Our staff have the right to work in a safe environment and climbing will be suspended or ceased in the event of any risk to personnel welfare due to violent or abusive behaviour.
No compensation will be paid or refund given if cancellation or change by the Company is brought about by war, strikes, disaster, terrorist activities, fire, flood, industrial action, quarantine, extreme weather conditions or any other event outside the control of the Company.
The Company shall not be liable for any loss or damage to any property of any person undertaking an activity or any loss, delay, inconvenience, fatal or other injuries or illness suffered by that person unless caused by proven negligence of the Company or its employees.
Unauthorised interference with any safety equipment provided by Climb Vertigo for the safe operation of the activity is prohibited. Legal action may be taken against anyone found causing wilful damage the Company’s equipment.
Climb Vertigo will supply all climbers’ safety equipment. Access to the equipment outside of the official period of supervised operation is prohibited.
Clients participate in this activity entirely at their own risk. The Company accepts no responsibility for loss or damages whatsoever or howsoever caused to personal belongings and effects.
The Climbing Wall can be used in the event of wet conditions. We therefore do not offer refunds on the grounds of adverse weather on the day of the activity.
Climbing may have to be suspended in the event of high winds (>30mph) and thunderstorms. Our staff will be responsible for giving permission to restart climbing when deemed safe to do so.
It is the client’s responsibility to record any medical or parental permission. Climb Vertigo will not take responsibility for documenting attendance and ensuring parental collection at the end of the activity.
All participants must speak and understand English for the safety instructions.
The customer should ensure that adequate access is provided for a vehicle and turning area for the vehicle plus trailer. We will not attempt to deliver to site if restricted access is likely to cause damage to our equipment. The client will remain liable for full costs if the equipment cannot be delivered to the site designated for operating the activity.
Climb Vertigo will not take responsibility for any damage to the ground surface from our equipment.
Climbing wall dimensions: Length 8.75m; Width 2.5m; Height 2.9m – Vehicle: Length 5m. Overall Length 13.75m
These Terms and Conditions concern the relationship between the client and the Management Company Climb Vertigo.
Climb Vertigo may at any time, and at our sole discretion, modify these Terms and Conditions.
All bookings are subject to the above terms and conditions at all times.
TERMS & CONDITIONS
We offer an array of activities for Schools and Groups
Our company mission is to exceed expectations
- Over 15 years experience in the industry
- £5M Public Liability Insurance
- Fully Trained and DBS Checked Stafff
- Over 4,000 completed events
- Over 120 repeat customers